Collections Specialist
Company: Robert Half
Location: Leesburg
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are looking for a dedicated
Collections Specialist to join our team in Oakwood, GA. This role
is pivotal in overseeing a high-value portfolio, ensuring prompt
payments, and maintaining strong relationships with key clients.
Responsibilities: • Make frequent outbound calls to clients to
address overdue accounts and encourage timely payments. • Analyze
aging reports to identify overdue payments and investigate reasons
for delays. • Collaborate with cross-functional teams to resolve
account discrepancies and streamline collection efforts. • Monitor
and report on collections metrics, including portfolio performance
and payment trends. • Maintain accurate and up-to-date customer
account information using relevant systems. • Identify patterns in
customers' payment behaviors and recommend strategies to address
underlying causes of non-payment. • Utilize advanced Excel
functions, such as pivot tables and VLOOKUPs, to analyze data and
present performance insights. • Communicate effectively with both
local and international teams to ensure alignment in collection
strategies. • Handle large-scale data sets to track and optimize
collections processes. • Proactively suggest improvements to
enhance efficiency in billing and collections procedures. • Proven
experience in collections or accounts receivable, particularly
managing high-volume or specialized portfolios. • Strong
communication skills, both verbal and written, with confidence in
making outbound collection calls. • Proficiency in using Excel,
including advanced functions like pivot tables and VLOOKUPs, for
data analysis. • Familiarity with systems such as Coupa and other
collections software is preferred. • Ability to evaluate and manage
large datasets with accuracy and attention to detail. •
Collaborative approach to problem-solving and resolving account
issues. • Knowledge of commercial and consumer collection
processes. • A proactive mindset with a focus on improving billing
and collections workflows.
Keywords: Robert Half, Hoover , Collections Specialist, Accounting, Auditing , Leesburg, Alabama
