Customer Relations Representative - State Farm Agent Team Member
Company: Patrick Johnson - State Farm Agent
Location: Decatur
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching Bonus
based on performance Competitive salary Opportunity for advancement
Paid time off Training & development ROLE DESCRIPTION: Join Patrick
Johnson State Farm as a Customer Care Representative and create
exceptional customer experiences that drive the success and growth
of our agency. Your strong attention to detail, excellent customer
service skills, and genuine desire to help others make you an ideal
fit for this role. You will enhance your career by resolving
customer inquiries, collaborating with agency team members, and
anticipating the needs of the community you serve. We look forward
to connecting with candidates who are customer-focused, empathetic,
and eager to contribute. Ambitious and sales-minded individuals
will find ample opportunities for internal growth and advancement.
RESPONSIBILITIES: Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed. Assist
with customer retention strategies. Coordinate with other
departments to ensure customer satisfaction. QUALIFICATIONS:
P&C and Life & health License issued by the State of Alabama
Communication and problem-solving skills. Experience in customer
service preferred. Ability to handle high-stress situations
calmly.
Keywords: Patrick Johnson - State Farm Agent, Hoover , Customer Relations Representative - State Farm Agent Team Member, Customer Service & Call Center , Decatur, Alabama
