Bilingual Call Center Representative

Company: Express Employment
Location: Morris
Posted on: February 18, 2026

Job Description:

Job Description Job Description Top Job Located in Morris, IL Salary: 17.00/hr Bilingual Call Center Representative - 1st Shift Location: Morris, IL Pay: $17.00/hour Schedule: Monday-Friday, 1st Shift | 1 Saturday per month required Express Employment Professionals is partnered with a local company seeking a Bilingual Call Center Representative to join their growing team. This is a long-term opportunity for someone who enjoys helping customers, communicating clearly, and staying organized in a fast-paced call center environment. This role is ideal for a dependable, trainable candidate who brings a positive attitude, strong phone presence, and a commitment to consistent attendance. Key Responsibilities Answer inbound calls and make outbound calls as needed Schedule appointments accurately and efficiently Provide professional, friendly customer service Calm and assist upset or frustrated callers Document call details and update records in the system Follow call scripts and company procedures Qualifications & Requirements Bilingual (English/Spanish required) Strong phone presence and verbal communication skills Comfortable using computers and basic software Trainable, reliable, and professional Consistent attendance is essential Benefits Long-term, stable opportunity Medical, dental, and vision insurance Holiday and vacation pay Weekly pay 2022IL Express Office: Ottawa 2711 North Columbus Street Ottawa, IL 61350

Keywords: Express Employment, Hoover , Bilingual Call Center Representative, Customer Service & Call Center , Morris, Alabama