Senior Service Technician Level I

Company: Sensigreen Heating , Cooling & Insulation
Location: Opelika
Posted on: February 14, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Position Title: Level I Senior Technician Reports to: Service Manager Classification: Non- Exempt Position Summary The Level I Senior Technician role is the entry senior technician role. This position is responsible for independently completing standard HVAC service work, basic to moderate diagnostics, and delivering consistent quality and professionalism. Core Responsibilities - Diagnose and repair common residential HVAC issues. - Complete service calls independently with limited supervision. - Escalate advanced diagnostics appropriately. - Maintain accurate documentation and customer communication. - Follow all safety and company procedures. Performance Expectations Category Expectation Revenue $7,000-$8,000 Weekly Callback Rate 7-9% Billable Efficiency 70-75% Documentation Accuracy 100% compliant Safety Compliance Zero preventable violations Qualifications - 2- 3 years of HVAC service experience - EPA Universal Certification (Required} - Ability to independently diagnose and repair common residential HVAC issues - Professional and clear communication with customers - Valid driver's license with acceptable driving record Role Clarification: This position focuses on completing standard service work with quality and professionalism, without responsibility for technical leadership or training.

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