Client Benefits Specialist

Company: S&A Group
Location: Birmingham
Posted on: April 19, 2024

Job Description:

Elevate Your Career with Us! Join a family of like-minded individuals who value collaboration, respect, and a healthy work-life integration. Together, we'll create an atmosphere where you can thrive personally and professionally.--

S&A Group is currently seeking a Client Benefits Specialist who is self-motivated, results-driven, and possesses an excellent work ethic. Our unwavering commitment extends not only to our team members but also to the customers we serve.

We provide:



--- Hybrid Work from Home
--- Hands-On Training
--- Personal Training from Top Sales Reps
--- Same-Day Advance Opportunities
--- Positive Work Environment
--- Bonus Opportunity

Responsibilities:
--- Make outbound calls to the customer/client
--- Identify Customer/Client Needs And Provide Solutions
--- Provide Excellent Customer Service and Customer Relations
--- Build, maintain, and manage customers' accounts
--- Reply to incoming calls from customers including product and service questions, general information, and complaints
--- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
--- Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction
--- Keep track of customer accounts and make updates with new account information as necessary
--- Regularly meet with sales lead to receive the newest service and product knowledge

Qualifications:
--- One year or more of customer service and sales experience (recommended)
--- Reliable Transportation
--- Laptop and/or iPad
--- High-Speed Internet
--- Quiet Work Space
--- Excellent active listening, interpersonal, and communication skills
--- High school diploma, G.E.D., or equivalent
--- Previous work in a customer-facing position

About Company:
Here at S&A Group, we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support, and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.



BIRMINGHAM RESIDENTS ONLY! APPLY NOW!



Why Work at This Company?

We hire the best people, work smart play hard, and value our team over everything else. As a company, we value commitment. We are committed to providing better possibilities for clients, team members, and society. We treat each other as family and we are looking for people who share the same passion. Join our growing team NOW!

Keywords: S&A Group, Hoover , Client Benefits Specialist, Other , Birmingham, Alabama