Customer Service Rep
Company: TEKsystems
Location: Somerville
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description The main function of
a call center/customer service specialist is to interact with
customers to provide information in response to inquiries about
products and services and to handle and resolve complaints. A
typical customer service specialist is responsible for determining
the clients issue, offer possible solutions or providing follow-up
as needed. Customer service agents may be inbound, outbound or a
combination of both. Job Responsibilities: Resolve customers
service or billing complaints by performing activities such as
exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of
claim investigation results and any planned adjustments. Refer
unresolved customer grievances to designated departments for
further investigation. Keep records of customer interactions and
transactions, recording details of inquiries, complaints, and
comments, as well as actions taken. Skills: Verbal and written
communication skills, attention to detail, customer service skills
and interpersonal skills. Ability to work independently and manage
ones time. Ability to accurately document and record
customer/client information. Previous experience with computer
applications, such as Microsoft Word and PowerPoint.
Education/Experience: High school diploma or GED preferred. 2-4
years customer service related experience required. Skills call
center environment Job Type & Location This is a Contract position
based out of Raritan, NJ. Pay and Benefits The pay range for this
position is $18.50 - $20.00/hr. Eligibility requirements apply to
some benefits and may depend on your job classification and length
of employment. Benefits are subject to change and may be subject to
specific elections, plan, or program terms. If eligible, the
benefits available for this temporary role may include the
following: • Medical, dental & vision • Critical Illness, Accident,
and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax
contributions available • Life Insurance (Voluntary Life & AD&D
for the employee and dependents) • Short and long-term disability •
Health Spending Account (HSA) • Transportation benefits • Employee
Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Raritan,NJ.
Application Deadline This position is anticipated to close on Feb
23, 2026. h4>About TEKsystems: We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a
new world of opportunity. We are a team of 80,000 strong, working
with over 6,000 clients, including 80% of the Fortune 500, across
North America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law. About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We
accelerate business transformation for our customers. Our expertise
in strategy, design, execution and operations unlocks business
value through a range of solutions. We’re a team of 80,000 strong,
working with over 6,000 customers, including 80% of the Fortune 500
across North America, Europe and Asia, who partner with us for our
scale, full-stack capabilities and speed. We’re strategic thinkers,
hands-on collaborators, helping customers capitalize on change and
master the momentum of technology. We’re building tomorrow by
delivering business outcomes and making positive impacts in our
global communities. TEKsystems and TEKsystems Global Services are
Allegis Group companies. Learn more at TEKsystems.com. The company
is an equal opportunity employer and will consider all applications
without regard to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: TEKsystems, Hoover , Customer Service Rep, Customer Service & Call Center , Somerville, Alabama
